On October 24th, Zack was honored to speak at the 2017 NCBA Management Team Conference in Greensboro.
This conference provided opportunity for industry leaders to connect and be informed about the latest banking issues. This information provided is current and marked the path to the future of financial institutions and its leaders.
Zack’s presentation entitled Applying Lean Six Sigma in the Banking Industry, spoke on how LifeStore bank mapped their current state process, made improvements using LSS, created and implemented standard work, and reduced their lead time to close a mortgage by greater than 50%. These tools can be used to make improvements with customers that make every process step easier, faster, safer, better, and cheaper.