Tools

Time for New TRANSACTIONAL Tools?
Could you, as a change agent, do your work without:

  • Pareto analysis
  • (5) Whys
  • pFMEA
  • Pugh matrix
  • Swimlane, SIPOCr, and other process maps?

The tools are vital for us to understand where our focus should be – and what how big of an opportunity there is.  If you went without these tools (listed above) how effective would you be?

With computer-related processes becoming so prevalent in businesses wouldn’t it seem obvious (!) that we need some new transactional tools – that we can use directly with PC’s?  Tools that could tell us:

  • What commands are most frequently used
  • Which software applications take up the most time
  • Which screens & menus we work on most
  • Where our time is consumed in a process (basic time studies)
  • Why we send so much email
  • How much time we work outside of the system, and others?

In our Kaizen events teams of SME’s focus on process using Morae and our transactional tools to answer the questions above.  The data analysis that we can produce allows us to rise above opinion and bias and make breakthrough changes.

More effective?  Rational data-centric analysis?  Team consensus?  Absolutely.  Learn more about our tools here on our site.
Shingo Guidelines
TGG can teach your organization about new tools which is important.  But we’d be remiss if we didn’t move to principle-level discussions and how complete transformations occur in organizations.  We don’t know of a better model than the Shingo prize.

The prize recognizes (3) levels of transformation:

  • Tools – using specific methods to create point solutions
  • Systems – structuring tools into a systems context
  • Principles – imbedding principles into culture

The model is composed of (4) dimensions:

  • Cultural enablers – 17%
  • Continuous process improvement – 40%
  • Consistent lean enterprise culture – 15%
  • Business results – 28%

There are many management consultants ‘assessments’ and methods to critique Lean maturity – but we feel this is best in class.  Make sure you are aware of this model even if your company chooses not to pursue the formal prize.  TGG can also show you how to integrate the Shingo prize into your Policy Deployment X matrices as well.  Contact us for more information.

Get Written Guidelines Here(.pdf)