Tools to Suit the Process
| Time for New TRANSACTIONAL Tools? |
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Could you, as a change agent, do your work without:
- Pareto chart analysis
A vertical bar graph showing the bars in descending order of significance, ordered from left to right. Helps to focus on the vital few problems rather than the trivial many. An extension of the Pareto Principle suggests that the significant items in a given group normally constitute a relatively small portion of the items in the total group. Conversely, a majority of the items will be relatively minor in significance, (i.e. the 80/20 rule).
- (5) Whys
A simple but effective method of analyzing and solving problems by asking `why?’ five times (or as many times as needed to find the root cause.
- pFMEA
A Process Failure Mode Effects Analysis is a structured analytical tool used by an organization, business unit, or cross-functional team to identify and evaluate the potential failures of a process. PFMEA helps to establish the impact of the failure, and identify and prioritize the action items with the goal of alleviating risk. It is a living document that should be initiated prior to process of production and maintained through the life cycle of the product. The analysis focuses on (3) filters: S x O x D = RPN where S is severity, O is occurrence, and D is detection. These are multiplied to produce a “risk priority number.”
- Pugh Matrix
The Pugh matrix was invented by Stuart Pugh at the University of Strathclyde in Glasgow, Scotland. It was designed as an approach for evaluating multiple options against each other, relative to a baseline option. It goes by many other names, like: Decision matrix/grid, Selection matrix/grid, CE matrix, prioritization matrix & others.
- Swimlane,
A swim lanes process map is a form of process map or thought map process which organizes activities into groups based upon who is responsible to perform the different steps within a process. Each ‘swim lane’ represents either a function, department, person or other group. The map is very helpful to show serial and parallel task relationships.
SIPOCr,
A mapping tool that stands for: suppliers, inputs, process, output, customer & requirements. SIPOC is used to identify all elements of a process (usually a process improvement project) before work begin and usually is limited to 6 – 10 major process steps (or outcomes).
and other process maps?
The tools are vital for us to understand where our focus should be – and what how big of an opportunity there is. If you went without these tools (listed above) how effective would you be?
With computer-related processes becoming so prevalent in businesses wouldn’t it seem obvious (!) that we need some new transactional tools – that we can use directly with PC’s? Tools that could tell us:
- What commands are most frequently used
- Which software applications take up the most time
- Which screens & menus we work on most
- Where our time is consumed in a process (basic time studies)
- Why we send so much email
- How much time we work outside of the system, and others?
In our Kaizen events teams of SME’s focus on process using Moraeand our transactional tools to answer the questions above. The data analysis that we can produce allows us to rise above opinion and bias and make breakthrough changes.
More effective? Rational data-centric analysis? Team consensus? Absolutely. Learn more about our tools here on our site. |
 Vital New Transactional Tools |
| Shingo Guidelines |
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TGG can teach your organization about new tools which is important. But we’d be remiss if we didn’t move to principle-level discussions and how complete transformations occur in organizations. We don’t know of a better model than the Shingo prize.The prize recognizes (3) levels of transformation:
- Tools – using specific methods to create point solutions
- Systems – structuring tools into a systems context
- Principles – imbedding principles into culture
The model is composed of (4) dimensions:
- Cultural enablers – 17%
- Continuous process improvement – 40%
- Enterprise Alignment – 15%
- Results – 28%
There are many management consultants ‘assessments’ and methods to critique Lean maturity – but we feel this is best in class. Make sure you are aware of this model even if your company chooses not to pursue the formal prize. TGG can also show you how to integrate the Shingo prize into your Policy Deployment X matrices
Used in policy deployment and has (5) primary areas. The “south” is the 3 – 5 year break through goals. “West” is the on year step-down goals. “North” is the AIP’s or annual improvement priorities. “East” is both the a) targets to improve (also known as KPI’s) and the b) champions that support the AIP’s. Most targets turn into ‘bowlers’ that are measured monthly.
as well. Contact us for more information. (Shingo website here) |
 Shingo Prize Get Written Guidelines Here(.pdf)
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