Posts written by Debbie Shilling

PaperWorks Celebrated 19 MGB Recipients 

These employees worked diligently during the last year to complete two concentrations for their Green Belt certification. They celebrated everyone’s completed progress on Wednesday, September 27, 2017. Completing these two concentrations included:

  • Projects
  • Book Reports
  • Online Course Work
  • In-class Training

In addition, there were four participants who completed their MGBs last year and leveled-up this year by completing more concentrations.




View some of the images from the ceremony






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The American Mortgage Conference brings together leading experts in the financial services industry, mortgage practitioners of every kind, policy makers and investors to discuss important issues in the mortgage field and to analyze what progress is being made in Washington.

This year, Zack was one of the speakers at the conference and spoke on Applying Lean Six Sigma in the Mortgage Industry.

“You and your team can do it. If you want to reduce your overall lead time in your mortgage process by 50% I’m here to tell you it’s within your grasp. With clean mapping techniques, rapid PDCA learning cycles, and a cross-functional team, it’s clearly doable regardless of the size of your company. And by the way – about the time you and your team are spending in email… that’s got to change.”



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Event: (Trans) Morae PC Recording Training

Event Location: Baldwinsville

Please write specific comments about the course here:

Very well organized in a way that I could easily learn and retain.

Great course.

The course will benefit the company.

Please write specific comments about the Instructor here:

Fully understood what was being taught and how to apply it to various jobs.

The instructor is a great teacher.

Answered all the questions and helped to clarify for understanding.

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Define your Problem Statement.

The first step towards breaking your organizational log jams is identifying and verbalizing the challenge you're facing. What are you trying to solve? This simple Problem Statement exercise can have profound implications for your team. It helps you define the issue and gives TGG some sense of where the soft spots could be in your Order to Cash process. We invite you to take a few moments to fill out this form. A TGG consultant will contact you shortly to discuss your Problem Statement and provide some insight on how we may be able to help.

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