Posts written by Jasmine Caruthers

On May 22, 2018, Zack had the pleasure of meeting the famous Jim Womack at one of our Lean Events. 

Jim is best known for 

    • Research director, MIT motor vehicle programs, 1979-1992
    • Founder, CEO and now Senior Advisor, Lean Enterprise Institute > 1997
    • Author: Machine That Changed the World, Lean Thinking, Lean Solutions, Gemba Walks, etc.
    • Gemba walker since the early 1970s


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On October 24th, Zack was honored to speak at the 2017 NCBA Management Team Conference in Greensboro.

This conference provided opportunity for industry leaders to connect and be informed about the latest banking issues. This information provided is current and marked the path to the future of financial institutions and its leaders.

Zack’s presentation entitled Applying Lean Six Sigma in the Banking Industry, spoke on how LifeStore bank mapped their current state process, made improvements using LSS, created and implemented standard work, and reduced their lead time to close a mortgage by greater than 50%. These tools can be used to make improvements with customers that make every process step easier, faster, safer, better, and cheaper.


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Define your Problem Statement.

The first step towards breaking your organizational log jams is identifying and verbalizing the challenge you're facing. What are you trying to solve? This simple Problem Statement exercise can have profound implications for your team. It helps you define the issue and gives TGG some sense of where the soft spots could be in your Order to Cash process. We invite you to take a few moments to fill out this form. A TGG consultant will contact you shortly to discuss your Problem Statement and provide some insight on how we may be able to help.

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