There is a powerful relationship between what happens in the front office and what occurs on the plant floor. Too often, process improvement efforts are concentrated only on the operations and omit the transactional aspects of the business. The tgg consultants are experts in removing wastes from traditional administrative processes such as order entry, claims management, accounts payable, month end close, supply chain management, and production planning.

Since many of the transactional processes are computer centric, tgg has specific patented tools to identify and reduce waste associated with how staff utilizes their PCs. These skills extend beyond traditional process improvement and include development of selected software applications.

Like the production aspects of businesses, transactional portions of the businesses can also benefit from process improvement aspects of Root Cause Failure Analysis, 5-S, improvement kaizens, development of standard work for all stakeholders, identification and management of associated management metrics.

Define your Problem Statement.

The first step towards breaking your organizational log jams is identifying and verbalizing the challenge you're facing. What are you trying to solve? This simple Problem Statement exercise can have profound implications for your team. It helps you define the issue and gives TGG some sense of where the soft spots could be in your Order to Cash process. We invite you to take a few moments to fill out this form. A TGG consultant will contact you shortly to discuss your Problem Statement and provide some insight on how we may be able to help.

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