The Guthrie Group (TGG) is a management consulting firm that helps manufacturers and operations-heavy businesses find and fix where time, cash, and quality leak out of their operations — starting with the order-to-cash process, the path from a customer’s order to cash in the bank.
Where is speed & profit lost in your order-to-cash process?
The order-to-cash assessment on this page maps your process stage by stage and reveals where time, cash, and quality quietly leak out — usually below the surface, where leaders can’t see them.
Scroll down to see a draft iceberg for your company — then make it yours: clear the problems that don’t apply, add the ones that do, and score where it hurts most.
What is an order-to-cash assessment?
Your order-to-cash process is the single chassis every business runs on — the path from a customer’s order to the cash in your bank. An order-to-cash assessment walks that path one stage at a time (customer order, scheduling, engineering, production, maintenance, supply chain, and invoicing) and pinpoints where time, cash, and quality are leaking. Most of that loss hides below the waterline, in rework, expediting, duplicate data entry, and slow quotes that rarely show up on a P&L.
This self-service order-to-cash assessment turns that invisible waste into a picture you can act on. In a few minutes you map your own process, score where each stage hurts, and build your iceberg: the tip you see above the surface and the mass of lost margin below it.
Contact tgg to discuss a departmental problem, issues with silos or broken handoffs, or overall lead-time reduction needs, and we’ll tailor a custom proposal based on our decades of consulting experience.


