American Mortgage Conference – 17 May
The American Mortgage Conference brings together leading experts in the financial services industry, mortgage practitioners of every kind, policy makers and investors to discuss important issues in the mortgage field and to analyze what progress is being made in Washington.
This year, Zack was one of the speakers at the conference and spoke on Applying Lean Six Sigma in the Mortgage Industry.
“You and your team can do it. If you want to reduce your overall lead time in your mortgage process by 50% I’m here to tell you it’s within your grasp. With clean mapping techniques, rapid PDCA learning cycles, and a cross-functional team, it’s clearly doable regardless of the size of your company. And by the way – about the time you and your team are spending in email… that’s got to change.”